Privacy Policy for SyRG Global Services and Resources
SyRG Global Services and Resources ("SyRG," "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit and use the SyRG Global Services and Resources website (the "Website"), located at www.syrgusa.com, and any related services, content, and functionality.
By accessing or using our Website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.
1. Information We Collect
(a) Personal Information:
- Contact Information: Name, email address, postal address, phone number.
- Account Information: If you create an account, we may collect your username and password.
- Professional Information: Job title, company name, industry, if relevant to our services.
- Communication Content: Records of your correspondence with us (e.g., emails, form submissions).
- Payment Information: If you make purchases through our Website, we may collect billing address and payment card details. (Note: We use third-party payment processors, and we do not directly store your full credit card numbers.)
(b) Non-Personal Information:
- Technical Information: Internet protocol (IP) addresses, browser type, operating system, device information, access times.
- Usage Information: Pages visited, links clicked, referring URL, time spent on pages, navigation paths, search queries, and other statistical data regarding your interactions with the Website.
- Location Information: General geographic location derived from your IP address.
2. How We Collect Information
(a) Directly from You:
- When you fill out forms on our Website (e.g., contact forms, registration forms, newsletter sign-ups).
- When you communicate with us via email or other channels.
- When you create an account or make a purchase.
- When you participate in surveys, contests, or promotions.
(b) Automatically Through Technologies:
- Cookies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing behavior. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Website may then be inaccessible or not function properly.
- Server Logs: Our servers automatically record information that your browser sends whenever you visit a website.
- Analytics Tools: We may use third-party analytics services (e.g., Google Analytics) that collect, monitor, and analyze this type of information in order to increase our Website's functionality and user-friendliness, and to better tailor our Website to our visitors' needs.
3. How We Use Your Information
- To Provide and Maintain the Website: To operate, maintain, and improve the functionality of our Website.
- To Respond to Inquiries: To respond to your comments, questions, and requests, and to provide customer support.
- To Deliver Services: To fulfill orders for products or services you request.
- For Communication: To send you newsletters, marketing or promotional materials, and other information that may be of interest to you, based on your preferences. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
- For Personalization: To personalize your experience on our Website and to deliver content and product/service offerings relevant to your interests.
- For Analytics and Improvement: To understand and analyze how you use our Website, monitor usage trends, and improve our Website's content, layout, and services.
- For Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- For Business Operations: For internal business purposes such as auditing, data analysis, and research.
4. Disclosure of Your Information
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and customer service. These service providers are obligated to protect your information and may only use it for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- To Protect Rights and Safety: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service, to enforce our agreements, or to protect the rights, property, or safety of SyRG, our users, or others.
- With Your Consent: We may disclose your information for any other purpose with your explicit consent.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax, accounting, or other legal requirements). When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. Third-Party Websites
Our Website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to the practices of these third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at america@syrgusa.com.
9. Your Choices and Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information under certain circumstances.
- Opt-Out of Marketing: Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
11. Contact Us
